The cornerstone of pediatrics is well child care. It provides us with an opportunity to evaluate your child’s growth and development. Patients from birth through age 21 are required to have a complete physical examination to participate in our practice. New patients will receive record release forms to be sent to your previous doctors so we may receive past records. It is ideal if we receive such records prior to a check-up so we can determine if any further immunizations or laboratory tests should be done.

A complete physical exam at our office includes height, weight, head circumference (for infants), evaluation of vision and hearing (in older children), and an estimate of development. Ample time should be allowed for discussions of problems relating to your child’s home, school and peer relationships. Yearly hemoglobin and urinalysis will be performed, as well as necessary immunizations. Since most camps and schools require physical exam forms to be current, it is important that physical exams be performed yearly. Such regular exams set the tone for anticipatory guidance and good preventative health care. While recalls for yearly check-ups are sent out periodically, please try to call well in advance for your child’s exam.

Immunizations are a proven way of preventing the most common, serious communicable diseases of childhood. In accordance with the guidelines established through the American Academy of Pediatrics and the United States Public Health Service, we feel every child should receive these important vaccines. Our office only accepts patients that are immunized and/or working towards being fully immunized within the recommended intervals.

Appointments:

Appointments for office visits and check-ups are made by our front desk during regular office hours.  Except for our walk in hours, patients will be seen by appointment only.  Please try to be prompt for your appointment time.  Should you be unable to keep a scheduled appointment, please notify the office as soon as possible so the reserved time can be given to someone else.   

You must bring with you your insurance ID card as well as your co-pay.  We do require at least 24 hours notice for cancellations.

We schedule a specific time for visits.  If you feel the problem you wish to discuss is more involved (i.e. behavioral, hyperactivity, etc.) please let us know when you are scheduling your appointment so that extra time will be allotted.  Please try to make your check-up appointments three months in advance.  Baby visits should be made in advance at the time of each visit.  These visits are essential for the optimal health care maintenance of your children.  Be aware that your insurance plan may require a full 12-month time span between routine check ups.  Know the date of your child’s last physical when scheduling new appointments.

Financial and Insurance:

We participate in most health care plans offered in the area. It is advisable to notify your insurance carrier of your baby’s arrival and that you have selected one of our pediatricians as your child’s PCP (primary care physician) to ensure maximum coverage for health care costs. Some policies will not cover the expenses for your baby unless notified within 30 days of birth. We also require that you notify us (by copy of front and back of insurance card) any time a change is made to your insurance plan or carrier. We ask that you familiarize yourself with the coverage of your plan and it’s restrictions. You are ultimately responsible for services that are not a covered benefit. Please be sure to bring your insurance identification card with you to each visit.

Co-Pays:

Your insurance company expects the payment of your co-pay at the time of service as do we. Our policy is not to bill for co-pays, but if we must, a billing fee will be added to your charge. We accept cash, check, Mastercard, Visa and Discover.

Fees:

Fees for services rendered are based on the prevailing fee schedule for this area. Payment is expected at the time of visit. You may pay by cash, check or MasterCard, Visa and Discover. In the cases of divorced parents, we do not involve ourselves in intra-family disputes regarding the financial responsibility of a bill or account. In cases of dispute, the parent or person who brings the child to the office is considered responsible. All co-pays must be paid at the time of the child’s visit regardless of who accompanies the child. In the event that a friend or relative brings your child to the office, we ask that person to be responsible for paying the bill or co-pay. Please save your cash receipts. For your convenience, you may keep your credit card information in your file and sign an authorization which allows us to charge your account for your co-pays or co-insurance.

Referrals:

Most managed care insurance plans require referrals from your primary care physicians before your child can be seen by a participating specialist. We require at least 72 business hours for processing referrals and are not allowed to back date any referral request. 

On Call Physician / After Hours:

Routine questions should be asked during your visits to our office.  If a problem arises between visits that requires attention, we will be happy to discuss it by telephone during office hours.  Our pediatric nurses are experienced to handle your child care questions.  We suggest mid-morning or mid-afternoon as the best time to call and discuss issues such as feeding, sleeping, etc.  You will be transferred to our nurse advisement line where you can speak directly to a nurse or leave a message for a call back.  Emergencies will be handled immediately.  Remember, if you have Caller ID with a blocking feature, please remove it with *87 before placing your call so the on call physician can return your call.  When our office is closed and you have a question about your child’s health that can not wait until our office is open, just call and briefly explain to the operator your concern and would like to speak to a physician.

For more information,

please contact our office at 1-203-655-6000